Call Routing

Send every inbound call to the buyer most likely to close it.

IntelliRoute is our real-time call distribution engine. The instant a call comes in, it is scored on intent, vertical, geography, consent status and dozens of other signals, then auctioned to the best-fit buyer in milliseconds.

No round-robin guesswork, no leaking high-value calls to the wrong desk. Just the right call, on the right line, at the right moment — every time the phone rings.

What's included

  • Real-time auctionEach call is matched and routed in under 400ms based on live buyer demand.
  • Smart filtersRoute by vertical, state, hours of operation, talk-time and consent rules.
  • Concurrency capsProtect your closers with per-buyer caps so no one is ever overwhelmed.
  • Failover pathsIf a buyer can't take a call, it instantly re-routes — zero dropped revenue.

Why it matters

Higher connect rates

Calls reach a live, ready agent the first time — connect rates routinely above 95%.

Less wasted spend

Stop paying for mismatched calls your team was never going to close.

Full transparency

See exactly where every call went and why, in a live dashboard.

Let's put call routing to work for you

Tell us about your goals and we'll show you exactly how CortexLeads can help you buy or sell more high-intent calls.